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    Learning and Development (L&D), also called training & development, corporate training, or workforce education, is a performance intervention aimed towards aiding organizations to operate effectively by ensuring employees are properly trained to do their jobs. More specifically, Instructional design (ID) uses proven methodologies to design and develop instructional content for a variety of modes of delivery including instructor-led classroom settings, e-learning, mobile learning, micro-learning, and blended approaches. These initiatives, when executed proficiently also will include the development of and/or alignment to key metrics to evaluate training outcomes and validate whether desired performance mastery was achieved. To be most effective, learning should have a systemic and systematic approach, and be engaging, relevant, and authentic. Training s just one solution for addressing performance gaps, addressing an immediate need, and facilitating measurable organizational outcomes. Further, White Wolf Consulting's services are useful for providing training for newly hired or existing employees. We specialize in learning solutions for leadership development, software systems, operational procedures, and execution of regulatory, compliance, and organizational policy requirements. We also develop performance support tools such as job aids, technical guides, training videos, simulations, virtual applications, micro learning, and mobile learning solutions.
    Change management is a critical process that enables organizations to navigate and successfully implement significant changes within their operations, processes, and systems. Our consultants are Certified Change Management Professionals™ (CCMP™), Prosci® Certified Change Practitioners, or both. We adhere to the Standard for Change Management© and the ACMP Change Management Code of Ethics set forth by The Association of Change Management Professionals® (ACMP®). Additionally, we implement the Prosci® ADKAR® Model. We implement these best practices to develop a structured approach that helps individuals, teams, and leaders in your organization adapt to change effectively while minimizing disruptions. There are several reasons why change management is essential: Facilitation of smooth transitions: Change can be unsettling, causing resistance, confusion, and productivity dips. Change management provides a systematic framework to guide employees through the transition, ensuring they understand the reasons behind the change and how it will impact them. This clarity minimizes uncertainty and helps maintain productivity during the implementation process. Reduces resistance: People naturally resist change, often due to fear of the unknown, concerns about job security, or a sense of loss. Change management addresses these concerns by actively involving employees, communicating the benefits of the change, and providing support throughout the process. By proactively addressing resistance, change management increases the likelihood of successful adoption. Maximizes benefits and ROI: Training programs, performance improvement initiatives, and just about any large-scale project or organizational shift often require significant investments of time, money, and resources. Without proper change management, the full benefits of these initiatives may not be realized, leading to wasted resources and missed opportunities. Effective change management ensures that the intended benefits are achieved, optimizing return on investment (ROI). According to Prosci® Benchmarking Data, projects that implement change management are SIX times more likely to meet or exceed project objectives. And, "70 % of a project's overall results and outcomes depends on employee adoption and usage of the change." Enhances employee engagement: Employees who feel involved and informed during times of change are more likely to embrace the new direction and contribute positively to the organization's success. Change management fosters a culture of transparency and empowers employees to be active participants in the change process, leading to increased engagement and a sense of ownership. Mitigates risks: Change initiatives can introduce new risks and challenges that need to be identified, assessed, and managed effectively. Change management provides a structured risk assessment and mitigation approach, helping organizations proactively address potential issues and ensure a smoother transition. By identifying and managing risks early on, organizations can prevent costly mistakes and avoid unnecessary setbacks. Supports long-term sustainability: Change is not a one-time event; it is a continuous process that equips organizations with the tools, methodologies, and skills needed to embrace and adapt to ongoing changes. By embedding a change management culture within the organization, it becomes more resilient and better equipped to thrive even during challenging times.
    Professional coaching is a valuable investment for companies looking to enhance their performance, develop their talent, and achieve sustainable growth. Here are several examples of how your company can benefit from professional coaching: Leadership development: Professional coaching plays a pivotal role in developing effective leaders. Coaches work closely with executives, managers, and aspiring leaders to enhance their leadership skills, improve decision-making capabilities, and cultivate a growth mindset. By investing in coaching, you can prepare leaders to navigate complex challenges, inspire their teams, and drive organizational success. Improved employee performance: Coaching provides individualized support to employees, helping them identify and overcome barriers that may hinder performance. Coaches work with employees to set clear goals, enhance skills, and provide ongoing feedback and guidance. By addressing specific performance gaps and unlocking the employee's full potential, coaching can significantly boost productivity, engagement, and job satisfaction. Enhanced team dynamics: Professional coaching can improve team dynamics and collaboration. Coaches often facilitate team-building activities, foster effective communication, and resolve conflicts. They help teams understand and leverage their unique strengths, promoting a more cohesive and high-performing work environment. With improved teamwork, companies can achieve greater efficiency, innovation, and collective success. Change management support: Coaching is an invaluable part of organizational change. Coaches assist employees as they adapt to new roles, processes, or structures, thus minimizing resistance and optimizing the change process. They provide guidance, support, and tools to navigate uncertainty, manage emotions, and maintain productivity, ensuring a smoother transition and successful implementation. Talent retention and development: Investing in professional coaching demonstrates your commitment to the growth and development of your employees. This fosters a positive and empowering work environment that attracts and retains top talent. Coaching provides individuals with opportunities to expand their skills, develop new competencies, and pursue their career aspirations. By investing in employee development through coaching, you can cultivate a loyal and motivated workforce. Personal and professional growth: Professional coaching goes beyond improving performance at work; it also focuses on personal growth and well-being. Coaches help individuals develop self-awareness, build resilience, and enhance their overall satisfaction and fulfillment in life. By supporting employees in their personal growth journeys, companies can foster a positive and supportive culture, leading to increased loyalty, satisfaction, and overall well-being.
    Training isn’t always the answer to address workforce performance. Though often skilled in the instructional design discipline, performance consultants seek to resolve workplace performance problems that are not attributable to a lack of knowledge and skills (for which training is the appropriate solution) . Performance consulting initiatives include needs analysis, developing evaluation metrics, assessing workplace performance, designing performance improvement plans, and more. Examples of non-training solutions include: Business process improvement Restructuring of job task inventories and job descriptions Communication campaigns Progressive discipline programs Certification programs On-boarding programs Custom assessments After analyzing your current situation and reviewing your desired outcomes, we create measurable, quantitative, and qualitative deliverables to address your organization's unique needs.
    While it may not always be part of a training program, performance support empowers learners by providing the information they need to take control over their own learning and improve their job skills. It's up to them to access what they need when it’s most relevant to them. This also eliminates the pressure of loading an excessive amount of learning content into intensive and highly concentrated training sessions and enables learners to get the immediate benefit of accessing information and hands-on assistance which can be directly applied in real time to real-life work situations. Performance support is an ideal way to raise productivity and reduce training costs, as it is often the case that training is not an appropriate solution. When applicable, we recommend developing performance support tools that can be delivered in a variety of formats including online applications, knowledge bases, videos, software demonstrations, or job-aids. These tools provide immediate support for the employee and eliminates unnecessary time away from work for training.
    Yes, you absolutely could. Staffing agencies offer a great service. However, it has been our experience that by taking that route you may be more likely to: Wait longer to find the right candidate who has the unique skills and experience necessary to assess and effectively address your needs. Pay more because staffing companies represent an added layer of cost between you and the resource. Because our business model is not based on the markup of a consultant’s hourly rate, you get the quality you need, but at a very competitive price. You may also be less likely to: Encounter the service level and consultative approach you’d get from working directly with us and benefiting from our hands-on approach. Attract highly qualified consultants with the same level of experience and an extensive background that enables them to oversee a project from beginning to end and ensure its quality. The reason is often related to cost and availability. High quality consultants are in demand and are often too expensive for a staffing company to bring onboard because the fees they command impact profits.
    Working in both the learning and development and creative worlds gives us access to high quality professionals with whom we occasionally partner to address a variety of needs including graphic design, photography, video production, leadership development, change management, personal and professional coaching, and more. We combine best practices from Instructional Design (ID), User Experience (UX) Human Performance Technology (HPT), and Change Management (CM) disciplines, along with a variety of multimedia technologies, to provide custom solutions that fit your company's unique needs and achieve the desired organizational outcomes. Examples of custom solutions include: New hire onboarding programs Certification training Workshops Change management campaigns Mobile learning Microlearning Virtual instructor-led training and workshops Coaching programs Personal development programs
    Absolutely not. White Wolf Consulting is a boutique consulting company with a business model created to serve not only large corporations, but also small to mid-size businesses and entrepreneurs. We provide the same reliable quality service for smaller projects as we do our larger and long-term engagements.
    Historically, White Wolf Consulting’s key contributors have varied backgrounds working with larger corporations – some of the most well-known Fortune 500 companies. So, working within teams to complete large and long-term projects is familiar to us, and we know what it takes to get those projects completed on time, with the expected quality, and within the allocated budget. Because part of our team is comprised of trusted and fully vetted vendor partners who are personally hand-picked to contribute to specific areas of expertise, the availability of resources is flexible, while leadership is always involved to ensure delivery of high-quality professional services. Depending on the nature of the project, and as it becomes necessary, we may engage a dedicated resource to one large scale long-term project at a time and we may engage others for specific tasks. Every project is highly customized.
    Understanding what’s needed can only be achieved through proper communication. First, we meet with you to discuss your situation. Next, we’ll set up one to two discovery calls to gather detailed information about your specific goals. Then, we'll present a proposal with one or more solutions based on what we discovered during the initial meeting(s). You’ll get a detailed overview of the project, including scope, timelines, deliverables, resources, and costs. When you’re ready to launch the project, we’ll get to work right away with an analysis and then start designing your solution. We work closely with your subject matter experts, stakeholders, and leadership to ensure all concerned parties understand and agree to the stated objectives before we finalize the design phase. Then we can move into development, knowing we are on the right track. Throughout the project we maintain close communication with all involved parties, provide status reports as agreed, and we work toward timely completion of the project. We implement proven methodologies, models, and best practices to achieve the desired outcomes to meet your goals.
    We work remotely. However, we understand that each client has unique needs; so, if there is a pressing need to complete certain tasks onsite, we can accommodate. Details will be discussed in the discovery phase of the engagement and factored into your proposal.
    Whether in the U.S. or Europe, offering competitive project-based pricing for high-quality services is a core tenet of the White Wolf Consulting business model. To accurately assess your needs and ensure we have a full understanding of what it will take to complete your project, we will first meet with you to gather all pertinent information and then submit a quote with the details of the costs and terms. Feel free to contact us to set up a meeting.
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